Constantine Solutions (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our AI receptionist services.

By accessing or using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect several types of information depending on how you interact with our website or services.

Personal Information

When you contact us, sign up for a trial, or purchase our services, we may collect information such as:

• Full name

• Email address

• Phone number

• Business name

• Billing and payment information

• Account credentials

Call and Communication Data

Because our platform provides AI receptionist services, we may collect information related to calls handled by the system, including:

• Caller phone numbers

• Call timestamps and duration

• Call recordings or transcripts

• Messages left by callers

• Appointment or booking details captured during calls

This data is collected strictly to operate and improve the AI receptionist service.

Automatically Collected Information

When you visit our website, certain information may be automatically collected through analytics tools and cookies, including:

• IP address

• browser type

• device information

• pages visited

• time spent on pages

• referring websites

This information helps us analyze website performance and improve user experience.

2. How We Use Your Information

We use collected information to:

• provide and operate our AI receptionist services

• process payments and manage subscriptions

• configure and customize AI agents for your business

• respond to inquiries and provide customer support

• send service updates or administrative communications

• monitor service usage and performance

• detect and prevent fraud or misuse

• improve our website, platform, and features

We do not sell personal data to third parties.

3. Call Recording and Transcriptions

Calls handled by the AI receptionist may be recorded or transcribed to:

• improve AI performance

• ensure service quality

• provide call logs and summaries to clients

• troubleshoot technical issues

Clients using the service are responsible for complying with local laws regarding call recording or disclosure to callers.

4. Sharing of Information

We may share information with trusted third-party providers who help us operate our services, including:

• payment processors

• cloud hosting providers

• telephony infrastructure providers

• analytics services

• AI processing providers

These providers are only permitted to use data as necessary to perform their services.

We may also disclose information if required by law, regulation, or legal process.

5. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no system can guarantee absolute security, and we cannot ensure or warrant the security of information transmitted over the internet.

6. Data Retention

We retain personal and service-related data only for as long as necessary to:

• provide our services

• comply with legal obligations

• resolve disputes

• enforce agreements

Call logs, transcripts, and usage data may be retained for operational and analytical purposes.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

• remember user preferences

• analyze website traffic

• improve site functionality

You may disable cookies through your browser settings, though some features of the website may not function properly without them.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those external websites. We encourage users to review the privacy policies of any third-party services they visit.

9. Your Rights

Depending on your location, you may have rights regarding your personal information, including the ability to:

• request access to your personal data

• request correction of inaccurate information

• request deletion of personal data where applicable

Requests may be submitted using the contact information listed on our website.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take steps to delete that information.

11. Policy Updates

We may update this Privacy Policy periodically. When changes are made, the updated version will be posted on this page with a revised “Last Updated” date.

Continued use of the website or services after changes are posted constitutes acceptance of the updated policy.