Last Updated: April 2026

Constantine Solutions (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our website or AI receptionist services.

By using our services or providing your contact information, you agree to the practices described below.

1. Information We Collect

We collect the following types of information:

Personal Information

• Full name

• Email address

• Phone number

• Business name

• Billing and payment information

• Account credentials

Communication Data (AI Receptionist Service)

When you use our AI receptionist services, we may collect:

• Caller phone numbers

• Call recordings and/or transcripts

• Call timestamps and duration

• Messages or inquiries left by callers

• Appointment or booking details

This data is collected solely to operate and improve the service.

Website Usage Data

• IP address

• Browser type

• Device information

• Pages visited

• Referring URLs

• Time spent on pages

2. How We Use Your Information

We use your information to:

• Provide and operate AI receptionist services

• Respond to inquiries and support requests

• Process payments and manage accounts

• Send service-related SMS messages and notifications

• Improve system performance and accuracy

• Prevent fraud and misuse

• Analyze website usage and optimize experience

3. SMS Messaging (IMPORTANT – A2P COMPLIANCE SECTION)

By providing your phone number, you expressly consent to receive SMS messages from Constantine Solutions related to:

• Service updates

• Account notifications

• Appointment confirmations and reminders

• Support or operational communications

Message Terms:

• Message frequency varies

• Message and data rates may apply

• Consent is not a condition of purchase

Opt-Out:

You may opt out at any time by replying:

• STOP to unsubscribe

• HELP for assistance

After opting out, you may receive a final confirmation message.

4. Call Recording & Transcriptions

Calls handled by our AI receptionist may be recorded or transcribed for:

• Service quality improvement

• AI training and optimization

• Providing call summaries to clients

• Troubleshooting and support

It is the client’s responsibility to ensure compliance with local call recording laws.

5. Sharing of Information

We do not sell personal information.

We may share data with trusted third-party service providers who assist in operating our services, including:

• Cloud hosting providers

• Payment processors

• Telephony infrastructure providers

• Analytics providers

• AI processing services

These providers are contractually obligated to protect your data.

We may also disclose information if required by law.

6. Data Security

We use reasonable technical and organizational safeguards to protect your data. However, no method of transmission or storage is 100% secure.

7. Data Retention

We retain data only as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

8. Cookies

We use cookies to:

• Improve website functionality

• Analyze traffic

• Enhance user experience

You may disable cookies in your browser settings.

9. Your Rights

You may request:

• Access to your data

• Correction of inaccurate data

• Deletion of your data (where applicable)

Contact us using the details below.

10. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

11. Contact Information

If you have questions about this Privacy Policy, contact:

Email: admin@constantinesolutions.com