Last Updated: April 2026

These Terms and Conditions (“Terms”) govern your use of Constantine Solutions (“Company”, “we”, “our”, or “us”) website, software, and AI receptionist services.

By accessing or using our services, you agree to be bound by these Terms.

1. Use of Services

You agree to use our services only for lawful business purposes. You may not use our platform for:

• unlawful activities

• spam or unsolicited messaging

• misleading or deceptive communications

• any activity that violates applicable laws or carrier regulations

2. AI Receptionist Services

Our platform provides AI-powered receptionist services that may:

• answer and handle inbound calls

• collect and process caller information

• generate call summaries or transcripts

• send SMS notifications related to service interactions

You acknowledge that outputs generated by AI systems may not always be perfect and should be reviewed where necessary.

3. SMS Messaging Terms (IMPORTANT – A2P COMPLIANCE SECTION)

By providing your phone number through our website, onboarding process, or communication with our services, you expressly consent to receive SMS messages from Constantine Solutions.

Types of messages may include:

• service notifications

• appointment confirmations or reminders

• account or usage updates

• support-related communications

Message Terms:

• Message frequency varies

• Message and data rates may apply

• Consent is not a condition of purchase

Opt-Out Instructions:

You may opt out of SMS communications at any time by replying:

• STOP to unsubscribe

• HELP for assistance

After opting out, you may receive a final confirmation message.

4. Call Recording & Communication Consent

By using our services, you acknowledge and consent that:

• inbound and outbound calls may be recorded and/or transcribed

• recordings may be used to improve service quality, debugging, and AI performance

• clients are responsible for ensuring compliance with local call recording laws and disclosure requirements

5. Payments & Billing

• Fees are billed in advance unless otherwise stated

• Subscription fees are recurring unless canceled

• Usage-based charges are billed according to actual consumption

• All payments are non-refundable except where required by law or stated in our Refund Policy

6. Cancellations

You may cancel your subscription at any time. Cancellation will take effect at the end of the current billing cycle. No partial refunds are provided for unused time unless required by law.

7. Data Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect and process personal data.

We do not sell personal information.

8. Third-Party Services

We may use third-party providers for:

• telephony infrastructure

• cloud hosting

• AI processing

• payment processing

• analytics

These providers only process data as necessary to deliver services.

9. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. Downtime may occur due to maintenance, updates, or external provider issues.

10. Limitation of Liability

To the maximum extent permitted by law:

• we are not liable for indirect or consequential damages

• we do not guarantee error-free AI outputs

• our total liability is limited to the amount paid for services in the past 30 days

11. Termination

We may suspend or terminate access if:

• you violate these Terms

• misuse or abuse of the system is detected

• required by legal or regulatory obligations

12. Changes to Terms

We may update these Terms at any time. Continued use of the services after updates constitutes acceptance of the revised Terms.

13. Contact Information

For questions about these Terms, contact:

Email: admin@constantinesolutions.com